At HEAL YOURSELF Therapy, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you book appointments or interact with our website.
1. Information We Collect
When you use our website to book an appointment or communicate with us, we may collect the following personal information:
- Full name
- Phone number
- Credit card information (processed securely through a third-party system; we do not store this information)
- Name of client receiving therapy (if different from person booking)
2. Working with Minors
We provide services to minors with the consent and involvement of a parent or legal guardian. A parent or guardian must schedule all appointments for minors under the age of 18. Any information collected regarding a minor is only used to deliver appropriate care and is handled with the utmost confidentiality.
3. How We Use Your Information
We use your information to:
- Schedule and manage therapy appointments
- Contact you regarding your booking
- Process payments securely
- Maintain records as required by professional and legal standards
Respond to questions or concerns
We do not sell, rent, or trade your personal information to third parties.
4. Third-Party Tools We Use
We use secure, trusted third-party services for scheduling and payments, such as:
- Simply Book Me
- Square and Helcim
These providers are fully PCI-compliant and are contractually obligated to protect your information and use it only for the services they provide to us.
5. Credit Card Information
Your payment details are securely handled by our third-party payment processor. HEAL YOURSELF Therapy does not store or have access to your full credit card information. All transactions are encrypted and processed in accordance with industry standards for data protection.
6. How We Protect Your Information
We implement industry-standard security measures, including:
- Encrypted (HTTPS) website connections
- Secure third-party software with built-in data protections
- Limiting access to client data to authorized personnel only
7. Cookies and Tracking
Our website may use cookies or similar tracking technologies to improve your browsing experience and gather usage data. You may disable cookies through your browser settings.
8. Your Rights
You have the right to:
- Access the personal information we have about you
- Correct or update any inaccuracies
- Request deletion of your information (as permitted by law and professional ethics)
To exercise any of these rights, please contact us at the information below.
9. Data Retention
We retain your personal information only as long as necessary to provide services and comply with professional, legal, and ethical obligations. Sensitive payment information is never stored on our servers.
10. Children’s Privacy
While we do serve minors, appointments must be made by a parent or legal guardian. We do not knowingly collect personal information directly from minors under 18 without appropriate consent. If we learn we have inadvertently collected such information, we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page with the effective date. Continued use of our website and services constitutes acceptance of any changes.
12. Contact Us
For any questions or concerns about this Privacy Policy or your personal information, please contact:
HEAL YOURSELF Therapy
Email: sasha@sashacarrion
Phone: (844) 347-2742
ES